Capresso Impressa Z5 Espresso Machine & Coffee Maker Image

Capresso Impressa Z5 Espresso Machine & Coffee Maker

Overall Rating: 4/5 stars See 2 reviews
 

Consumer Review

Epinions

Let down by after sales and build quality

by  greycode,   May 31, 2006

Pros:  Great tasting coffee

Cons:  Pray your machine never goes wrong

Overall Rating: 3/5 stars
 

Author's Review

Makes a great cup of coffee. I have owned Gaggia machines and the coffee the Jura produces is superior. I have the milk flask dispenser which is worth having.
However, less than 12 months in and the machine has a fault. Looks like a sticking water valve, but who knows since I am still waiting for the machine's return 6 weeks later. Also the chrome plating on the coffee dispensing nozzles has started to flake off. The only place this can end up is in the coffee!
After sales is appalling - if you are lucky you get to speak to a human, who will then call you back when he finds out where your machine is. Two weeks waiting BEFORE they even open your machines delivery packaging to see whats wrong! So if these machines are so good - why are so many waiting for repair?
For a £1600.00 machine, I expected quality, reliability & professional service. Silly me!
 

Compare prices at 2 stores  |  All Capresso Impressa Z5 Espresso Machine & Coffee Maker reviews

 

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Stores and Prices

 
Jura Impressa Z5 Generation 2 coffee machine

Jura Impressa Z5 Generation 2 coffee machine

New (In stock)
Jura Impressa Z5 Generation 2 The JURA IMPRESSA Z5 GENERATION 2 as the name suggests is the Latest incarnation of the highly successful Jura Z5 coffee...
GoCoffee
0500 601 560
in the UK
 
(Free P & P)
at GoCoffee
JURA IMPRESSA Z5

JURA IMPRESSA Z5

(In stock)
IMPRESSA Z5 ESPRESSO MACHINE
Kitchen science.co.uk
3.5/5.0 store rating
in the UK
 
(Free P & P)
 

Compare all 2 store offers

 

About the Author

greycode
a member of Epinions.com
Reviews Written:  1
 
 

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